Starting with a Foreword by Dr. Robert Kaplan and Dr. David Norton, creators of the revolutionary Balanced Scorecard approach,this groundbreaking guide is filled with first-hand accounts from Fortune 500 companies who are winning by building accountability, intelligence, and informed decision-making into their organizational DNA.
Drive Business Performance explains the competitive advantage experienced by organizations that create and manage a "Culture of Performance."
This innovative, jargon-free book demystifies performance management,with detailed guidance for organizations to replicate top performers' practices, including the recommended skills and assets needed to successfully compete in today's business environment.Winning strategies for achieving competitive advantage with world-class performance management capabilities.
Praise for Drive Business Performance
Performance management systems and processes will be a major focus of firms over the next decade, as they attempt to harness vast volumes of transaction and customer data. Drive Business Performance provides a clear roadmap for navigating this important territory. If you want to
understand, explain, and predict your company's performance, buy and read this book.
- Thomas H. Davenport, President's Distinguished Professor of Information Technology and Management, Babson College
Drive Business Performance is a pragmatic guide for world-class decision making. It provides important new thinking on a management approach that empowers people to amplify their impact on organizational results. This is a ground-breaking book that executives and managers alike should read.
- Randy Benz, Chief Information Officer, Energizer Holdings, Inc.
Providing everyone in the organization with a clear understanding of how day-to-day decision making and tactical execution relate to organizational success is critical to running a high performing business. Drive Business Performance provides specific and easy-to-follow guidance to deliver results. A must read for any organization seeking to win.
- Christopher Liddell, Chief Financial Officer, Microsoft Corporation